Organizations that turn to Managed Detection and Response (MDR) providers face many challenges and often start from ground zero when searching for the right solution. Security professionals find themselves navigating the search for the right partner without a playbook, unaware of the pitfalls that may arise after selecting a vendor. In the MDR landscape, some solutions have taken the path of heavily relying on their platforms and making promises, only to leave clients feeling abandoned due to poor service delivery. The core issue? Most MDR providers adopt a one-size- fits-all strategy supported by a SaaS platform, which fails to deliver a truly personalized solution.
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